JN
James N
1 reviews | Active since Aug 2011
21 Nov 2024, 11:59
Harassment
These people called me 19 times in 3 working days.....So much so my HR department called me in about this non stop every 30 min calls on my phone..... I am very close to losing my job because of identity clothing. I have since blocked them with true caller but the calls keep coming non stop... Absolute harassment and I will be suing them if i lose my job.
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Identity's replyOfficial
27 Nov 2024, 16:13Dear Mr James,
Thank you for bringing this to our attention.
We can confirm that we never received your installment due by the 01 November 2024. It is important to ensure you that you have a valid arrangement in place to bring the account up to date, so that you may be able to enjoy all the benefits of being an Identity account holder. Please note that without a valid arrangement in place you will still receive collections correspondence regarding your account. For arrangements, please note that you are also able to contact us on *** or alternatively you can send a Whatsapp saying “Hi” to ***.
Regards,
Tania
Identity customer service
Thank you for bringing this to our attention.
We can confirm that we never received your installment due by the 01 November 2024. It is important to ensure you that you have a valid arrangement in place to bring the account up to date, so that you may be able to enjoy all the benefits of being an Identity account holder. Please note that without a valid arrangement in place you will still receive collections correspondence regarding your account. For arrangements, please note that you are also able to contact us on *** or alternatively you can send a Whatsapp saying “Hi” to ***.
Regards,
Tania
Identity customer service
Identity's reply27 Nov 2024, 16:13
Official
Dear Mr James,
Thank you for bringing this to our attention.
We can confirm that we never received your installment due by the 01 November 2024. It is important to ensure you that you have a valid arrangement in place to bring the account up to date, so that you may be able to enjoy all the benefits of being an Identity account holder. Please note that without a valid arrangement in place you will still receive collections correspondence regarding your account. For arrangements, please note that you are also able to contact us on *** or alternatively you can send a Whatsapp saying “Hi” to ***.
Regards,
Tania
Identity customer service
Thank you for bringing this to our attention.
We can confirm that we never received your installment due by the 01 November 2024. It is important to ensure you that you have a valid arrangement in place to bring the account up to date, so that you may be able to enjoy all the benefits of being an Identity account holder. Please note that without a valid arrangement in place you will still receive collections correspondence regarding your account. For arrangements, please note that you are also able to contact us on *** or alternatively you can send a Whatsapp saying “Hi” to ***.
Regards,
Tania
Identity customer service