HB
Hennie B
1 reviews | Active since Oct 2012
10 Dec 2015, 10:12
Harassment.
I have a telephone number now for nearly 20 years. A mrs ntabane used my telephone number when she opened an account with identity. She does not pay her bill. Identity keep on sending me sms. I contacted them and told them that the telephone number does not belong to this woman. They do not listen and keep on harassing me. I AM NOT A CUSTOMER OF IDENTITY. Someone committed ***** here and the next step is a ******** charge.
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Identity's replyOfficial
23 Dec 2015, 09:36Hello Byley,
Thank you for your post.
We apologize for the delay in our response.
Upon reviewing your account we established that your cellphone number was linked to one of our account holder's details, whose account is currently being handled by the outside collector Anthony Richards and Associates (ARA), on our behalf.
We have subsequently contacted ARA to request the removal or your details and we received confirmation that this has been done.
We sincerely apologize for any frustration caused; however trust that we have adequately attended to this matter for you.
Kind regards,
Lynn
Thank you for your post.
We apologize for the delay in our response.
Upon reviewing your account we established that your cellphone number was linked to one of our account holder's details, whose account is currently being handled by the outside collector Anthony Richards and Associates (ARA), on our behalf.
We have subsequently contacted ARA to request the removal or your details and we received confirmation that this has been done.
We sincerely apologize for any frustration caused; however trust that we have adequately attended to this matter for you.
Kind regards,
Lynn
Best regards,
Identity's reply23 Dec 2015, 09:36
Official
Hello Byley,
Thank you for your post.
We apologize for the delay in our response.
Upon reviewing your account we established that your cellphone number was linked to one of our account holder's details, whose account is currently being handled by the outside collector Anthony Richards and Associates (ARA), on our behalf.
We have subsequently contacted ARA to request the removal or your details and we received confirmation that this has been done.
We sincerely apologize for any frustration caused; however trust that we have adequately attended to this matter for you.
Kind regards,
Lynn
Thank you for your post.
We apologize for the delay in our response.
Upon reviewing your account we established that your cellphone number was linked to one of our account holder's details, whose account is currently being handled by the outside collector Anthony Richards and Associates (ARA), on our behalf.
We have subsequently contacted ARA to request the removal or your details and we received confirmation that this has been done.
We sincerely apologize for any frustration caused; however trust that we have adequately attended to this matter for you.
Kind regards,
Lynn
Best regards,