SB
Shirley B

1 reviews | Active since Oct 2023

15 Nov 2023, 14:05

Happy identity customer

Good day I received a call from a gentleman at identity apologising for the inconvenience and experience I had trying to exchange my sweater for a larger size and that I should go into the store to collect my sweater.i collected it today 15 November and am very happy as I love identity clothes and friendly staff.unfortunately I had to go to this platform to get back what rightfully belonged to me.Thanks once again hello Peter and identity

0
Replies (1)
Identity
Identity's reply27 Nov 2023, 11:09
Official
Dear Shirley,

We so happy  to hear that you have been assist at the store.

Once again we wish to apologise for the  service received in store and we hope that you would continue to shop with us.

Regards,

Tania
Identity Customer Service

Best regards,