LM
Lebogang M
1 reviews | Active since Jul 2014
29 Jan 2016, 23:31
Great Customer Service
I received an email from Identity inviting me to a \SALE\" that will be starting on the 27/01/2016 at 12H00. As an Identity customer, I went to the store in Wonderboom Junction on the above said date just after 12H00. I did my shopping, went to the till - Wow! I was greeted with a warm smile by the Cashier and her colleague at the till, we had a conversation while she was scanning the items I bought and the other one was packing the items nicely in a plastic bag for me. Wow, what a super duper attitude and great customer service I had.<br> <br> Thank you so much Identity store staff at Wonderboom Junction, keep up the good work!"
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Identity's replyOfficial
03 Feb 2016, 17:52Hello MmaBJ,
We appreciate the time you have taken to let us know that you are happy with the friendly service that you received when you visited one of our stores.
We are delighted that we have been able to meet and exceed your expectations, as one of our valued customers. We will be sure to inform the deserving recipients as well as their management team of your compliment.
On behalf of Truworths, we would like to thank you for your support and we look forward to having you as a customer for many more years to come.
We encourage you to contact us directly on ***, or send an e-mail to *** should you have any comments or suggestions.
Don't forget to access our website at identity.co.za for our latest trends.
Yours in fashion,
Lynn
We appreciate the time you have taken to let us know that you are happy with the friendly service that you received when you visited one of our stores.
We are delighted that we have been able to meet and exceed your expectations, as one of our valued customers. We will be sure to inform the deserving recipients as well as their management team of your compliment.
On behalf of Truworths, we would like to thank you for your support and we look forward to having you as a customer for many more years to come.
We encourage you to contact us directly on ***, or send an e-mail to *** should you have any comments or suggestions.
Don't forget to access our website at identity.co.za for our latest trends.
Yours in fashion,
Lynn
Identity's reply03 Feb 2016, 17:52
Official
Hello MmaBJ,
We appreciate the time you have taken to let us know that you are happy with the friendly service that you received when you visited one of our stores.
We are delighted that we have been able to meet and exceed your expectations, as one of our valued customers. We will be sure to inform the deserving recipients as well as their management team of your compliment.
On behalf of Truworths, we would like to thank you for your support and we look forward to having you as a customer for many more years to come.
We encourage you to contact us directly on ***, or send an e-mail to *** should you have any comments or suggestions.
Don't forget to access our website at identity.co.za for our latest trends.
Yours in fashion,
Lynn
We appreciate the time you have taken to let us know that you are happy with the friendly service that you received when you visited one of our stores.
We are delighted that we have been able to meet and exceed your expectations, as one of our valued customers. We will be sure to inform the deserving recipients as well as their management team of your compliment.
On behalf of Truworths, we would like to thank you for your support and we look forward to having you as a customer for many more years to come.
We encourage you to contact us directly on ***, or send an e-mail to *** should you have any comments or suggestions.
Don't forget to access our website at identity.co.za for our latest trends.
Yours in fashion,
Lynn