1 reviews | Active since Jun 2020
Good day, I'm very unhappy. You pay your account a day later and they list you on the bureau. I paid late in October and called in several times after that and they promised that it will be updated. Today I check my account and was listed on ITC.., I am v
Good day, I'm very unhappy. You pay your account a day later and they list you on the bureau. I paid late in October and called in several times after that and they promised that it will be updated. Today I check my account and was listed on ITC.., I am very furious now because I pay every month and I pay on time.
Please ensure that this is updated immediately. I have a Truworths account as well and that has been updated the same time, but this is not updated.
I spoke to a agent now and she advised that I need to wait for a letter 24 hours and all I want is an update. I want to apply for a bursary for my son but I cant due to identity.
I'm closing this account and never making business again and I will also advise many of this poor service.
Regards,
Upon receipt of your post, we escalated your concerns raised to the relevant department to address.
Please note that we tried contacting you but we were unsuccessful in our attempt. We kindly request you to contact us directly on ***/ *** for assistance.
Hope to hear from you soon.
Identity Online Team
Upon receipt of your post, we escalated your concerns raised to the relevant department to address.
Please note that we tried contacting you but we were unsuccessful in our attempt. We kindly request you to contact us directly on ***/ *** for assistance.
Hope to hear from you soon.
Identity Online Team
