Gatvol!

<p>Good Day,</p> <p>Here goes with my experience at identity.. I use to only shop at identity as their sizes fits perfectly.. I then decided to open an account with identity asking them to kindly post me monthly statements.. I pay and pay as usual still without receiving a single statement for about a year now. lost my job and then they phone about ten times in one day, still no sgtatements but miss two payments and what post do I get, a letter of demand anyway, I then got a part time job and started making payments again. Once again no post for my statements.. I still continued paying monthly instalments. eventually had to leave this job as it was a part time job. and now im at home.. two years later still have not receieved one statement yet every time the call centre phones me they promise to send it. Now im I am at a point where Identity posts me statements every month or I wont pay them. what is so difficult about posting a monthly statement ?? I have never been so dissapointed with a clothing store than I have with Identity.. well Identity has just lost a continuoes buyer.. </p>