SN
SIBUSISO N
1 reviews | Active since Jul 2018
01 Feb 2019, 15:00
********** account
A ********** account was opened at one of your stores and I'll like it removed its damaging my credit score!!
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Identity's replyOfficial
07 Feb 2019, 10:41 Thank you for your post.
At Identity, we view issues of ***** and irregular credit activity in a very serious light. Therefore when you alerted us of your suspicions that the account had been **********ly opened in your name, we escalated this matter to our ***** Department.
We were advised that a ***** investigation was conducted, and that one of consultants has been in contact with you to provide feedback. We further confirm that a letter informing you of the outcome was sent to you via email.
We hope that we were able to adequately attend to this matter. Should you require any further assistance with any other matter of concern, please contact us directly on *** or via email on ***
Kind regards,
Identity Online Team.
At Identity, we view issues of ***** and irregular credit activity in a very serious light. Therefore when you alerted us of your suspicions that the account had been **********ly opened in your name, we escalated this matter to our ***** Department.
We were advised that a ***** investigation was conducted, and that one of consultants has been in contact with you to provide feedback. We further confirm that a letter informing you of the outcome was sent to you via email.
We hope that we were able to adequately attend to this matter. Should you require any further assistance with any other matter of concern, please contact us directly on *** or via email on ***
Kind regards,
Identity Online Team.
Best regards,
Identity's reply07 Feb 2019, 10:41
Official
Thank you for your post.
At Identity, we view issues of ***** and irregular credit activity in a very serious light. Therefore when you alerted us of your suspicions that the account had been **********ly opened in your name, we escalated this matter to our ***** Department.
We were advised that a ***** investigation was conducted, and that one of consultants has been in contact with you to provide feedback. We further confirm that a letter informing you of the outcome was sent to you via email.
We hope that we were able to adequately attend to this matter. Should you require any further assistance with any other matter of concern, please contact us directly on *** or via email on ***
Kind regards,
Identity Online Team.
At Identity, we view issues of ***** and irregular credit activity in a very serious light. Therefore when you alerted us of your suspicions that the account had been **********ly opened in your name, we escalated this matter to our ***** Department.
We were advised that a ***** investigation was conducted, and that one of consultants has been in contact with you to provide feedback. We further confirm that a letter informing you of the outcome was sent to you via email.
We hope that we were able to adequately attend to this matter. Should you require any further assistance with any other matter of concern, please contact us directly on *** or via email on ***
Kind regards,
Identity Online Team.
Best regards,