ZZ
Zarros Z

1 reviews | Active since Sept 2014

06 Jul 2015, 13:44

Fantastic service from these 2 staff members

As a new account holder at Identity i thought it will be such a long process getting started but both Grace Motshoane and Rich Mnisi was so patient, so helpful and so friendly and polite in assisting me from getting started as a new client right to the end with helping me with my purchase. Friendly and good service is so hard to come by these days so when it is experienced or received, it is always nice to let the person / people / company know that they are doing something right. Thank you so much Grace and Rich. Sincerely appreciated and keep up the great work.

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Replies (1)
Identity
Identity's reply08 Jul 2015, 10:54
Official
Hello zarros,

At Identity, we pride ourselves on offering customer service excellence of International standards. As such we were delighted to hear about your experience at our store mentioned in your post.

We are extremely proud of our staff for providing you with a memorable shopping experience and can guarantee you that your praise will not go unheard.

We wish to thank you for the wonderful feedback and hope to see you in our stores again soon.

Should you have any further comments or suggestions, please feel free to contact us on *** or via email on ***.

Yours in Fashion,

Lynn