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elsie M

1 reviews | Active since May 2012

01 May 2018, 09:39

Excellent service

Wow am amazed at the service i recieve everytime i visit Identity Groblersdal Mall (bareki Mall) the staff there are the reason i still have an account with Identity they are so professional and friendly make you feel like you are the only customer even the security guard is a nice lady unfortunately i dont know her name. Early this year i had a problem with one of the items i purchased in 2017 dec and the manner in which my problem was addressed left me speechless for years. Thank you thank you. Big ups for their services

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Replies (1)
Identity
Identity's reply03 May 2018, 09:38
Official

At Identity, we pride ourselves on excellence and delivering customer service of international standards and it is always heart-warming to be able to pass the compliment back to the deserving recipients.

We will be sure to let the consultants and their management teams know that they have met and exceeded your expectations, by facilitating an effortless and unforgettable shopping experience.

On behalf of Identity, we would like to thank you for your valued support and look forward to having you as a customer for many years to come.

Kind regards and happy shopping,

Identity Online Team

Best regards,