1 reviews | Active since Apr 2013

29 Nov 2016, 11:29

Excellent Service

<p>I went to Identity Eastgate on Friday 25/11/2016 and was assisted by Sifiso whom I asked if he could check which store would have a certain item for me in the size I requiredd since their store did not have. his gentleman promised to check as the stores he contacted while I was there were not answering their phones and he did as promised he called me back on Saturday to advise me where I should go as he had spoken to them and asked they put aside the item for me and yes I did get it thank to him.</p>

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Replies (1)
Identity
Identity's reply06 Dec 2016, 13:32
Official

At Identity, we pride ourselves on excellence and delivering customer service of international standards and it is always heart-warming to be able to pass compliments back to the deserving consultants.

We will be sure to let the consultant and his management teams know that he has met and exceeded your expectations, by facilitating an effortless and unforgettable shopping experience.

On behalf of Identity, we would like to thank you for your valued support and look forward to having you as a customer for many years to come.

Kind regards and happy shopping,

Identity Online Team