dB
dees B

1 reviews | Active since May 2013

08 Dec 2015, 17:01

Excellent Customer Service

Hi,<br> <br> I went into the store (14:49 on the 08 December 2015) to look for a Xmas gift for my wife and Noliswe was there with a big welcoming smile on her face. Being a guy i wasn't sure on exact matching outfits so Noliswe walked me through all the outfits, was very patient and smiled throughout the sale. She is very customer centric, carry's her self in a professional manner and extremely friendly (Service that we not very used to these days)<br> <br> I really hope that she get recognized for going the extra mile and hopefully is 1st in line for a promotion.<br>

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Replies (1)
Identity
Identity's reply10 Dec 2015, 12:00
Official
Hello budhood,

Thank you for your post.

We appreciate the time you have taken to inform us of the wonderful service you have received from our consultant.

We continuously strive to offer service where our customers are assisted by consultants going the extra mile to make every interaction with us, memorable.

It is truly heart-warming to be able to compliment the deserving recipient as well as her management team, knowing that they have met and exceeded your expectations and ours.

On behalf of Identity, we would like to thank you for your support and look forward to having you as a customer for many years to come.

Kind regards and happy shopping this festive season,

Lynn