1 reviews | Active since Oct 2015
Disgusting service
I had a very terrible service when I call the online order department and spoke to Madeline she said I failed the verification question and she won't be able to assist me with my request for changing the collection option to delivery option I should call tomorrow the 13 April 2023. She also refused to cancel my order what I now want is for Identity to cancel my order and also close off my account please. It's unbelievable that I should wait for days to just amend for a small thing like this. What a disgusting and horrible can this retail shop be. I never thought I will be subjected to such after being on the line with 2 consultants for over 30 minutes only to receive such arrogant and ******** behavior from this shop I have been with half of my life. YOU CANCEL MY ORDER AND CLOSE THIS ACCOUNT I BEG PLEASE.
THANK YOU
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Identity Customer Service
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Identity Customer Service
We have attempted to contact you and we have been unsuccessful. We can confirm that your parcel was delivered and refunded.
Kindly confirm when its a convenient time to contact you.
Regards
Tania Identity Customer Service
We have attempted to contact you and we have been unsuccessful. We can confirm that your parcel was delivered and refunded.
Kindly confirm when its a convenient time to contact you.
Regards
Tania Identity Customer Service