RH
Riphqa H
1 reviews | Active since Nov 2015
12 Nov 2015, 17:31
Disgusted at the service
This is the 2nd time Ive been taken for a ride with Truworths, the 1st incident i app**** for an account, received a sms stating that i have been approve &
Helpful (0)
Replies (1)0
Replies (1)
Identity's replyOfficial
19 Nov 2015, 12:53Hello riphqah,
Thank you for post.
We acknowledge your frustration and were truly concerned to read of your experience.
We liaised with our new accounts department in this regard and we were informed that there had been a problem with the processing of your applications which resulted in it being declined.
We have attempted to contact you to discuss this matter with you, however regret that we have been unsuccessful in our attempts. We have further sent you an email and are currently awaiting your reply.
Kind regards,
Lynn
Thank you for post.
We acknowledge your frustration and were truly concerned to read of your experience.
We liaised with our new accounts department in this regard and we were informed that there had been a problem with the processing of your applications which resulted in it being declined.
We have attempted to contact you to discuss this matter with you, however regret that we have been unsuccessful in our attempts. We have further sent you an email and are currently awaiting your reply.
Kind regards,
Lynn
Identity's reply19 Nov 2015, 12:53
Official
Hello riphqah,
Thank you for post.
We acknowledge your frustration and were truly concerned to read of your experience.
We liaised with our new accounts department in this regard and we were informed that there had been a problem with the processing of your applications which resulted in it being declined.
We have attempted to contact you to discuss this matter with you, however regret that we have been unsuccessful in our attempts. We have further sent you an email and are currently awaiting your reply.
Kind regards,
Lynn
Thank you for post.
We acknowledge your frustration and were truly concerned to read of your experience.
We liaised with our new accounts department in this regard and we were informed that there had been a problem with the processing of your applications which resulted in it being declined.
We have attempted to contact you to discuss this matter with you, however regret that we have been unsuccessful in our attempts. We have further sent you an email and are currently awaiting your reply.
Kind regards,
Lynn