PS
Pumla S
1 reviews | Active since Jun 2019
01 Oct 2021, 15:36
Disappointed!!
I purchased a pair of trousers and a dress online for a total amount of R859 and they debited my money but kept quiet for a good 2 weeks until I called only to find out they only took my money and there is no order on their side. First and last time I buy anything on identity online store! I am so annoyed!
Helpful (0)
Replies (2)0
Replies (2)
Identity's replyOfficial
01 Oct 2021, 16:05Hi Pumla,
We escalated your query and feedback will be provided once received.
Kind regards,
Identity Online Team
We escalated your query and feedback will be provided once received.
Kind regards,
Identity Online Team
Identity's reply01 Oct 2021, 16:05
Official
Hi Pumla,
We escalated your query and feedback will be provided once received.
Kind regards,
Identity Online Team
We escalated your query and feedback will be provided once received.
Kind regards,
Identity Online Team
Identity's replyOfficial
04 Oct 2021, 08:57Hi Pumla,
We wish to advise that your order has been placed and we can confirm that your order number has been provided via email. Please note that the difference will be refunded back to your account.
Kind regards,
Identity Online Team
We wish to advise that your order has been placed and we can confirm that your order number has been provided via email. Please note that the difference will be refunded back to your account.
Kind regards,
Identity Online Team
Identity's reply04 Oct 2021, 08:57
Official
Hi Pumla,
We wish to advise that your order has been placed and we can confirm that your order number has been provided via email. Please note that the difference will be refunded back to your account.
Kind regards,
Identity Online Team
We wish to advise that your order has been placed and we can confirm that your order number has been provided via email. Please note that the difference will be refunded back to your account.
Kind regards,
Identity Online Team