LN
Linder N
1 reviews | Active since Aug 2019
22 Aug 2019, 07:45
Costomer service
Hi..I dont understand the costomer service at Highland Mews Identity..is as if they are tired or the shop is big..they just dont give their clients attention.
Helpful (0)
Replies (2)0
Replies (2)
Identity's replyOfficial
22 Aug 2019, 09:14We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Identity Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Identity Online Team
Identity's reply22 Aug 2019, 09:14
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Identity Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Identity Online Team
Identity's replyOfficial
27 Aug 2019, 13:09 Thank you for your post.
At Identity, we strive to offer our customers service that consistently meets and exceeds our standards of excellence.
We have escalated the matter through to the Management at the store and can confirm that the Area Manager has been in contact with you to convey our sincerest apologies. We would like to thank you for your valuable feedback which is vital to our continued growth and success.
In addition, we extend our apologies for any inconvenience you may have been caused.
We value your continued support. We encourage you to contact us on 021- *** or e-mail *** if you have any further queries or concerns, and we will gladly assist you. Kind regards,
Identity Online Team
At Identity, we strive to offer our customers service that consistently meets and exceeds our standards of excellence.
We have escalated the matter through to the Management at the store and can confirm that the Area Manager has been in contact with you to convey our sincerest apologies. We would like to thank you for your valuable feedback which is vital to our continued growth and success.
In addition, we extend our apologies for any inconvenience you may have been caused.
We value your continued support. We encourage you to contact us on 021- *** or e-mail *** if you have any further queries or concerns, and we will gladly assist you. Kind regards,
Identity Online Team
Identity's reply27 Aug 2019, 13:09
Official
Thank you for your post.
At Identity, we strive to offer our customers service that consistently meets and exceeds our standards of excellence.
We have escalated the matter through to the Management at the store and can confirm that the Area Manager has been in contact with you to convey our sincerest apologies. We would like to thank you for your valuable feedback which is vital to our continued growth and success.
In addition, we extend our apologies for any inconvenience you may have been caused.
We value your continued support. We encourage you to contact us on 021- *** or e-mail *** if you have any further queries or concerns, and we will gladly assist you. Kind regards,
Identity Online Team
At Identity, we strive to offer our customers service that consistently meets and exceeds our standards of excellence.
We have escalated the matter through to the Management at the store and can confirm that the Area Manager has been in contact with you to convey our sincerest apologies. We would like to thank you for your valuable feedback which is vital to our continued growth and success.
In addition, we extend our apologies for any inconvenience you may have been caused.
We value your continued support. We encourage you to contact us on 021- *** or e-mail *** if you have any further queries or concerns, and we will gladly assist you. Kind regards,
Identity Online Team