GM
George M
1 reviews | Active since Jan 2019
14 Aug 2024, 14:52
Complaint
I bought a pair of bra's at Identity online on the 27th July , up until now I didn't receive my order but they promise their customers that it's takes 5-7 days to deliver your order at your my earnest identity shop but it's been two weeks without my order
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Replies (1)0
Replies (1)
Identity's replyOfficial
21 Aug 2024, 17:22Dear George,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards,
Tania
Identity Customer Service
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards,
Tania
Identity Customer Service
Identity's reply21 Aug 2024, 17:22
Official
Dear George,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards,
Tania
Identity Customer Service
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards,
Tania
Identity Customer Service