AM
Andile M

1 reviews | Active since Nov 2021

05 Nov 2021, 15:47

Complaint

Hi I hope all is well with you

I will like to ask for you assistance.

There accounts that were opened without my concern the store name is Identity

I've send documents numerous time but I'm not getting any help, this is affecting my name, I almost lot a job opportunity because of this error.

I tried to log my complain at Johannesburg CBD Identity in Carlton center but I'm not getting any help I spoke to the manager but he is not being helpful at all. I've been in and out of that store, I've open a case at the police station but no one is will to assist

I need this to be resolved and they must send confirmation letter.

Contact number : *** Email address: ***

Regards Andile

0
Replies (1)
Identity
Identity's reply09 Nov 2021, 09:54
Official
 Hi Andile,

Thank you for your post.

We wish to advise the clearance letter has been sent via email and can further confirm we tried contacting you to provide feedback.

Kindly confirm receipt of your letters.

Kind regards,

Identity Online Team