KM
Kiara M
1 reviews | Active since Jul 2021
01 Apr 2024, 23:02
**** Company
Company making unauthorized debit orders on my account. They dont contact customers to ask permission ,no in fact they decide when you will pay account and they DO NOT need your permission, this after I approved a ONCE OFF debit order in October 2023 they decide in 2024 from February they will debit my account without my approval or permission
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Identity's replyOfficial
05 Apr 2024, 17:24 Dear Kiara,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards,
Tania
Identity Customer Service
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards,
Tania
Identity Customer Service
Identity's reply05 Apr 2024, 17:24
Official
Dear Kiara,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards,
Tania
Identity Customer Service
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards,
Tania
Identity Customer Service