RM
Refilwe M

1 reviews | Active since Oct 2019

10 Feb 2021, 19:52

Clearance

I have been requesting a paid up letter from 29/01/2021. I’ve been given numerous numbers to call and I’m not getting assistance. No one can provide me with the paid up letter even lawyers that my account was handed to are of no assistance what kind of Mickey Mouse Business are you playing I need my ITC updated but you are playing hide and seek or is your mission to destroy people? We can’t all be complaining about the same thing. This is just nonsense

0
Replies (2)
Identity
Identity's reply11 Feb 2021, 15:07
Official
Thank you for your post.

Upon receipt of your post, we escalated your concerns raised to the relevant department.

We can confirm that your letter has been sent to you via email and we are pleased that this matter has been resolved.

Kind regards,

Identity Online Team
RM
Refilwe M's update13 Feb 2021, 11:08
Reviewer Update
Good day

Thank you for resolving the matter, I would like to know how long do you take to update records on itc?