RK
Refiloe K

1 reviews | Active since Feb 2024

16 Feb 2024, 18:07

Cashier stole my accessories.

Identity staff at East Rand Mall ***** accessories while you not looking at checkout. Be on the alert that after they have scanned them they pack them INSIDE your bag. I had to drive back to fetch the necklace and the cashier gave me another one without asking any questions. I guess she thought i wasn't gonna return for it. I sent them an email they promised to get back at me but they didn't.

0
Replies (1)
Identity
Identity's reply26 Feb 2024, 17:26
Official
Dear Refiloe,

Thank you for bringing this to our attention.  We are sorry that you’ve had this experience.
     
We always aim to improve our service offering and,in order to resolve. We have arranged for management to get in contact with you
     
Regards,

Tania
Identity Customer Service