NM
Nomcebo M

1 reviews | Active since Apr 2021

15 Jul 2023, 23:44

Carlton Center Identity (Johannesburg)

Today I was at the Carlton Center Identity Shop, and I received horrible treatment. There was one male staff member who was wearing a black jacket and stood closer to the door. That person gave us horrible treatment; he even told the lady who was in the till that we must go because we have drama. He was so aggressive about folding clothes. He is not a good person at all, and worse, they were not even wearing their name tags.

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Replies (1)
Identity
Identity's reply24 Jul 2023, 13:26
Official
Dear  Nomcebo,
 
Thank you for bringing this to our attention.  We are sorry that you’ve had this experience.
      

We always aim to improve our service offering and appreciate the feedback.  We have arranged for management to get in contact with you, in order to resolve. 
      

Regards
     
     
Tania Identity Customer Service