1 reviews | Active since Sept 2017
Can I still use my account?
Hi. I haven't paid my account for a few months and I'd like to know if I can still use that account as soon as I pay? Thanx K.H Swartz
Thank you for your post and for the opportunity to clarify this matter for you.
According to our records, your account is currently being administered by an external collections agency, Munnik Basson Dagama (MBD) on our behalf. We would like to advise you to contact them directly on ***, to make any further payment arrangements or balance enquiries. In addition, due to the status of your account, we can confirm that you will unfortunately not be able to use this account again.
Due to the account not receiving any payment, your payment record at the bureau may have been negatively affected. You are however welcome to apply for a new Identity account again once you have settled your prior debt.
Kind regards,
Identity Online Team
Thank you for your post and for the opportunity to clarify this matter for you.
According to our records, your account is currently being administered by an external collections agency, Munnik Basson Dagama (MBD) on our behalf. We would like to advise you to contact them directly on ***, to make any further payment arrangements or balance enquiries. In addition, due to the status of your account, we can confirm that you will unfortunately not be able to use this account again.
Due to the account not receiving any payment, your payment record at the bureau may have been negatively affected. You are however welcome to apply for a new Identity account again once you have settled your prior debt.
Kind regards,
Identity Online Team