BM
Bonolo M
1 reviews | Active since Sept 2024
09 Sept 2024, 08:57
***** by staff members
A cashier and his manager issued themselves a card to my newly activated account as soon as I left the store and they used my credit... I went back to the shop and the signature on the receipt was clearly not mine. I emailed head office and have got zero replies. What more are those two going to do with my ID number?
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Replies (1)
Identity's replyOfficial
24 Oct 2024, 13:23 Dear Bonolo,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve
Regards
Tania
Identity Customer Service
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve
Regards
Tania
Identity Customer Service
Identity's reply24 Oct 2024, 13:23
Official
Dear Bonolo,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve
Regards
Tania
Identity Customer Service
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve
Regards
Tania
Identity Customer Service