dC
donovan C

1 reviews | Active since Oct 2016

06 Mar 2023, 09:28

Bad service

I went to settle my account on the 1 march 2023. I requested a paid up letter and was told that I should return to the store after ten days to find out if they could issue me with a paid up letter. I feel that after accepting my payment, why would they not be able to hand me a paid up letter. Your assistance will be appreciated

0
Replies (1)
Identity
Identity's reply21 Apr 2023, 16:44
Official
Dear Donovan,

We can confirm that your settlement letter was requested on the 13 March 2023 and instruction was sent to the credit bureau that your account was fully paid.



Regards
 
 
Tania  Identity Customer Service