NK
Nontle K
1 reviews | Active since Jan 2021
02 Feb 2022, 11:43
Bad Pathetic Service
My late mom had an Identity account , she passed away last year on the 4th of February she was paying insurance. Ive reported my mom's death the whole year last year and have emailed her death certificate and is copy but I ain't getting help in having the account closed. I've emailed both Identity and Truworths legal department on numerous occassion but to my surprise we're still getting letters from Identity.
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Replies (2)
Identity's replyOfficial
03 Feb 2022, 15:43Hi Nontle,
Thank you for your post.
We can confirm that one of our consultants have been in contact with you.
Kind regards,
Identity Online Team
Thank you for your post.
We can confirm that one of our consultants have been in contact with you.
Kind regards,
Identity Online Team
Identity's reply03 Feb 2022, 15:43
Official
Hi Nontle,
Thank you for your post.
We can confirm that one of our consultants have been in contact with you.
Kind regards,
Identity Online Team
Thank you for your post.
We can confirm that one of our consultants have been in contact with you.
Kind regards,
Identity Online Team
NK
Nontle K's updateReviewer Update
11 Feb 2022, 10:32Good day,
It is with great sadness that my matter hasn't been resolve, I was dealing with a very unprofessional consultant Milani Mbombo who asked me to resend my mom's death certificate as I did that day before yesterday and her response was that their legal department will contact me but to date I haven't heard a thing from them.
I'm angry and devasted by this , mind you it. has been goin on since last year without a solution
It is with great sadness that my matter hasn't been resolve, I was dealing with a very unprofessional consultant Milani Mbombo who asked me to resend my mom's death certificate as I did that day before yesterday and her response was that their legal department will contact me but to date I haven't heard a thing from them.
I'm angry and devasted by this , mind you it. has been goin on since last year without a solution
NK
Nontle K's update11 Feb 2022, 10:32
Reviewer Update
Good day,
It is with great sadness that my matter hasn't been resolve, I was dealing with a very unprofessional consultant Milani Mbombo who asked me to resend my mom's death certificate as I did that day before yesterday and her response was that their legal department will contact me but to date I haven't heard a thing from them.
I'm angry and devasted by this , mind you it. has been goin on since last year without a solution
It is with great sadness that my matter hasn't been resolve, I was dealing with a very unprofessional consultant Milani Mbombo who asked me to resend my mom's death certificate as I did that day before yesterday and her response was that their legal department will contact me but to date I haven't heard a thing from them.
I'm angry and devasted by this , mind you it. has been goin on since last year without a solution