Bad Customer Service
<p>Good day</p> <p>I am at Identity Somerset Mall on a Saterday and the que in huge and the is only 1 person behind the counter to help the Customer.</p> <p>Please sort this out as this is the case on every single weekend</p>
Thank you for your post and allowing us the opportunity to respond.
We are concerned to read of your experience and have raised this matter with the relevant store management.
They have attempted to contact you but were unfortunately unsuccessful in their attempts.
We thank you for taking the time to inform us of your concerns and sincerely apologize for any inconvenience or frustration caused.
Whilst we were unable to reach you on the contact number provided in your post, we encourage you to contact us on *** should you have any further comments, suggestions or inquiries.
Sincerely yours,
Identity Online Team
Thank you for your post and allowing us the opportunity to respond.
We are concerned to read of your experience and have raised this matter with the relevant store management.
They have attempted to contact you but were unfortunately unsuccessful in their attempts.
We thank you for taking the time to inform us of your concerns and sincerely apologize for any inconvenience or frustration caused.
Whilst we were unable to reach you on the contact number provided in your post, we encourage you to contact us on *** should you have any further comments, suggestions or inquiries.
Sincerely yours,
Identity Online Team