Bad attitude by lady name Judy

I when to Identity @Centurion mall to collect my online order today ,usually I gave the lady by the name of Judy or something like that, one stupid lady, I told her that I didn't receive the sms but I saw online that my other has arrived in store, she say give me the sms I ask her how many times must I tell u that I don't have the sms and again why r u the only one demanding the sms cause so many of you colleague's has help me without it cause u can see on my account all that u need to check she became so rude and loud for a stupid sms ,I ask her if you can't help me without it then I will just cancel the order then she was rude and very arrogant, you need to teach her some manners, her attitude stinks, she has a very bad customer service, I don't even want to be help by her next time I go to to Centurion mall,it such pity that I have to give Centurion mall 1 star because the to guys who normally assist me the do so with a smile and normally go out of their way to help