DP
Dee P

1 reviews | Active since Sept 2014

29 Mar 2022, 11:51

Account Status not updated

Account Status not updated - PAID UP LAST YEAR IN JULY 2021

0
Replies (3)
Identity
Identity's reply30 Mar 2022, 11:34
Official
Hi Dee,

Thank you for your post.

We wish to advise that your payments were received and should be reflecting on your profile, should you have any issues please contact the credit bureau to lodge a dispute.  However, your record held with us will still remain on your payment profile for twenty-four months from the date that the outstanding balance on your account was settled.

Kind regards, 

Kind regards,

Identity Online Team
DP
Dee P's update30 Mar 2022, 15:13
Reviewer Update
how helpful and customer centric!!!!!
DP
Dee P's update10 May 2022, 13:47
Reviewer Update
settlement letter required. who can assist