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CASWIN C

1 reviews | Active since Sept 2014

05 Jan 2016, 12:47

account declined

Seems to me as identity does not want me as a customer i'll never shop at ID again i tried applying for an account but it was declined but i can't understand why all my other accounts are up to date.

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Replies (1)
Identity
Identity's reply07 Jan 2016, 17:33
Official
Hello CAMFER15,

Thank you for your post.

We acknowledge your frustration regarding the outcome of your Identity account applications.

We have investigated your query and established that your previous applications were unsuccessful as you did not meet the minimum criteria, based on our credit risk policy and the requirements stipulated by the National Credit Act (NCA).

As your last application was received in June 2015, you are more than welcome to re-apply for an account with us.

Should you have any further enquiries, please feel free to contact us directly on *** or send an e-mail to ***.

Yours in fashion,

Lynn

Best regards,