BM
Bongiwe M

1 reviews | Active since Nov 2022

07 Nov 2022, 10:48

Your Service Is Just Amazing

I am writing this review on behalf of my fiance. He owns several apartments which we are using Ideal Prepaid both for water and electricity. We were so frustrated coz we couldn't load our tokens but speaking to a gentleman called Matimbe Mashele (i hope I got it right) put us at ease as he helped us step by step with registration and loading of our tokens. To put a cherry on top of this amazing service he called us back to make sure we were alright and all the apartment meters are up and running and sent us different ways to contact the service provider should we need further assistance. If that doesn't say GREAT SERVICE ..... I don't know what would. Thank u IdealPrepaid keep up the good work.

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Replies (3)
IdealPrepaid
IdealPrepaid's reply07 Nov 2022, 10:52
Official
Dear Bongiwe,

Wow !  We always strive for excellence, but your review has blown us away with your kindness.  

Thank you, thank you, thank you !

Matimbe is a great asset to our company and we will forward the compliment to him.

We assure you of the best service at all times.

Kind Regards
IdealPrepaid Management
BM
Bongiwe M's update07 Nov 2022, 10:56
Reviewer Update
That will be great.
I went through some other reviews and I must say. "You have an amazing stuff that is dedicated and professional" keep that up.and your company will grow to be successful. Stah blessed.
IdealPrepaid
IdealPrepaid's reply07 Nov 2022, 11:01
Official

We value feedback and try our very best to provide an unforgettable service -

Thank you once again :-)