water bill from mafadi properties and ideal prepaid

I am currently staying in URBAN BRUMA VILLAGE under MAFADI properties. I have a problem with the service we getting as tenants from both parties as they working together. everyone in the building is complaining about the water bill that came through for November. some tenants need to pay a bill of more than R2000 which is ridiculous especial if there's only two of you guys paying.

I was the first tenant to stay in Bruma from 2019 i have never came accross the bill they charged me since ever. it is even worse i was not even around went to KZN but come back the water bill is on R700. i have sent mails to both companies but i am not getting any response. This is coming to my last nerve as they seem like they don't care at all.

Can ideal prepaid speak to the Mafadi property manager to sort thhis out asap AS I WONT BE PAYING THAT AMOUNT!!! and im on 4 units as we speaking. Can you guys attend to this immediately