Very poor service- ****med

Very poor service and ****mers.Logged a call with Their call center for prepaid water meter.Within 2 week we had topped up R1400.00 worth of units.You just open the tap the water gets depleted.Tried several times to get the issue resolved and each time i am being taken from one agent to the other.For 3 days i was told Obrey will call me and the guy never called.Other time that said the installation department will send a technician and it never happened.I am the one who have to call and follow up and they never care to give update.I asked for escallation to the supervisor Dwayne and was only told he cant speak to me as he needs to investigate further.In the meantime we still have to keep on topping up.