1 reviews | Active since Feb 2017
VERY POOR SERVICE!
<p>I paid for a meter on the 9th of FEB 2017. They told me installation will be done 3-7 days from payment. It is now the 25th Feb and no installation yet (16 days later). What is even worse, is the fact that they do not communicate with me, I have to phone or e-mail them to figure out what is going on. They still cannot confirm an installation date.</p> <p> </p> <p>I would definetly not recommend this company to anyone out there.</p> <p> </p>
Good Morning ulaventer,
I sincerely apologise for the inconvenience caused to yourself.
Please let me find out why the installation has not been scheduled yet so i can give you a detailed report on this.
Kind Regards
Ideal Prepaid Management
Good Morning ulaventer,
I sincerely apologise for the inconvenience caused to yourself.
Please let me find out why the installation has not been scheduled yet so i can give you a detailed report on this.
Kind Regards
Ideal Prepaid Management
Good Morning ulaventer,
As telephonically disussed, the electrician will be calling you within the next few minutes to arrange the installation.
I believe that this was an unfortunate case and i assure you that we strive for excellence and that we do not tolerate bad service.
Once again, we apologise and as discussed, you can contact me directly in future with any problems and/or questions you might have.
Warm Regards
Ideal Prepaid Management
Good Morning ulaventer,
As telephonically disussed, the electrician will be calling you within the next few minutes to arrange the installation.
I believe that this was an unfortunate case and i assure you that we strive for excellence and that we do not tolerate bad service.
Once again, we apologise and as discussed, you can contact me directly in future with any problems and/or questions you might have.
Warm Regards
Ideal Prepaid Management
Thanks to Juanita Guilherme (manager) for sorting out my issues promptly and professionally, much appreciated.
Thanks to Juanita Guilherme (manager) for sorting out my issues promptly and professionally, much appreciated.