NC
Nezo C

1 reviews | Active since Feb 2011

04 Oct 2016, 08:14

Two EFT's done and no vouchers

<p> I used to belong to bucksgo and purchased Neotel airtime via direct eft, recently i purchased twice and no vouchers, why were we not informed that i cannot buy any longer and that bucksgo is now idealprepaid, please refund my two payments or assist me in getting my Neotel vouchers, i have been dealing with Portia and i sent her the two proof of payments, she does not know what is going on, please asssit.</p>

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Replies (3)
IdealPrepaid
IdealPrepaid's reply04 Oct 2016, 13:32
Official

Good Afternoon Sir,

We sincerely apologise for the inconvenience caused to you in this regard.

I will be giving you a call to resolve this matter with you within the next hour.

Kind Regards

Management

NC
Nezo C's update04 Oct 2016, 13:52
Reviewer Update

Please email me as i will be in a meeting for the rest of the afternoon.

IdealPrepaid
IdealPrepaid's reply04 Oct 2016, 14:29
Official

Good Afternoon,

I will email you, not a problem Sir.

Thank you

Management