The Rudest call centre agent
Hi <br> <br> I am writing this complaint to say you have one of the rudest call center agent by the name of judith this lady should never answer phones or infect not be employed she is giving your company a bad name she is rude and has no way of speaking please can this be reported to the directors of the company its a shame
Helpful (0)
Replies (1)0
Replies (1)
IdealPrepaid's replyOfficial
14 Apr 2016, 13:20Hello PatD1059,
Good Afternoon Sir,
As a representative and Manager of the company, we do apologise for this kind of unprofessional behaviour. This is not acceptable.
We pride ourselves on excellent customer service and this will not be taken lightly.
I will be giving you a call shortly to find out what has occurred, if that is in order with you.
Sincere and heartfelt apologies once again.
Kind Regards
Ideal Prepaid Team
Good Afternoon Sir,
As a representative and Manager of the company, we do apologise for this kind of unprofessional behaviour. This is not acceptable.
We pride ourselves on excellent customer service and this will not be taken lightly.
I will be giving you a call shortly to find out what has occurred, if that is in order with you.
Sincere and heartfelt apologies once again.
Kind Regards
Ideal Prepaid Team
IdealPrepaid's reply14 Apr 2016, 13:20
Official
Hello PatD1059,
Good Afternoon Sir,
As a representative and Manager of the company, we do apologise for this kind of unprofessional behaviour. This is not acceptable.
We pride ourselves on excellent customer service and this will not be taken lightly.
I will be giving you a call shortly to find out what has occurred, if that is in order with you.
Sincere and heartfelt apologies once again.
Kind Regards
Ideal Prepaid Team
Good Afternoon Sir,
As a representative and Manager of the company, we do apologise for this kind of unprofessional behaviour. This is not acceptable.
We pride ourselves on excellent customer service and this will not be taken lightly.
I will be giving you a call shortly to find out what has occurred, if that is in order with you.
Sincere and heartfelt apologies once again.
Kind Regards
Ideal Prepaid Team