HC
Henry C
1 reviews | Active since Sept 2025
19 Nov 2025, 04:08
The most helpful assistance received from Linda
The most helpful assistance received from Linda. He not only sorted out a token that was faulty but also assisted in switching between keypads to ensure that the tenant could load the token Linda assisted in resolution of a query with a tenant and not only did he spend an hour and a half half to resolve an issue via a conference call.Linda even went above and beyond his duties by offering to compensation as a gesture of goodwill even though it was not his fault. Linda is a true ambassador of the brand and the embodiment of customer service. Well done and thank you Linda.
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Replies (1)IdealPrepaid's replyOfficial
19 Nov 2025, 04:18Dear Henry
Thank you for the feedback, this is truly a stunning review and we appreciate it. We are very pleased that Linda took care in resolving the issue and will be sure to congratulate him.
Thanks again
IdealPrepaid Management
Thank you for the feedback, this is truly a stunning review and we appreciate it. We are very pleased that Linda took care in resolving the issue and will be sure to congratulate him.
Thanks again
IdealPrepaid Management
IdealPrepaid's reply19 Nov 2025, 04:18
Official
Dear Henry
Thank you for the feedback, this is truly a stunning review and we appreciate it. We are very pleased that Linda took care in resolving the issue and will be sure to congratulate him.
Thanks again
IdealPrepaid Management
Thank you for the feedback, this is truly a stunning review and we appreciate it. We are very pleased that Linda took care in resolving the issue and will be sure to congratulate him.
Thanks again
IdealPrepaid Management
