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Athiphila N

1 reviews | Active since Jan 2024

10 Jan 2024, 09:12

Thanks Mongezi Mbomvu

I came from vacation to my house with no electricity, I was stressed out after speaking to two agents that had me running around my estate, one even asked me to go get new batteries at the store since didn’t have any new ones at home, he hung up with the promise to call which he didn’t. I called the for the third time and got Mongezi, he was a breath of fresh air, so helpful. I could tell I was speaking to someone who cared about what I was going through and helped me get my issue resolved. Thank you Mongezi your patience and kindness is appreciated

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Replies (1)
IdealPrepaid
IdealPrepaid's reply12 Jan 2024, 11:09
Official
  Dear Athiphila

Thank you kindly for taking the time to recognize Mongezi  He is a true champ in the team.   We are very pleased to hear that you received good service.

Kind regards
IdealPrepaid Management