1 reviews | Active since Sept 2016

19 Jun 2017, 11:09

Sickening prepaid rates

<p>Why are your rates so high? You need to reduce the rates at 51 Juta street (Broadway) where you are charging students exhorbitant rates on your prepaid meters. </p> <p> </p>

0
Replies (4)
IdealPrepaid
IdealPrepaid's reply19 Jun 2017, 11:50
Official

Good Morning lindsay-cammay,

The rates that you are paying are determined by your landlord. If you are the tenant, i would kindly advise that you speak to your landlord directly.

The landlord sets the rates and not our office or the business.

Kind Regards

Ideal Prepaid Management

's update19 Jun 2017, 12:07
Reviewer Update

I am the Landlord and I am definitely not receiveing the profit made on each recharge.

This is a sectional title building, Broadway (51 Juta Street, Braamfontein). So does this mean that the body corp is gaining from this, if it isn't your company?

IdealPrepaid
IdealPrepaid's reply19 Jun 2017, 12:15
Official

Dear lindsay-cammay,

I will contact you via your e-mail address to get more information from you so that we can look at it and who is responsible for the rates.

Kind Regards

Ideal Prepaid Management

IdealPrepaid
IdealPrepaid's reply22 Jun 2017, 18:47
Official

Good Evening lindsay-cammay,

Thank you so much for the positive rating received. I hope and trust that we are able to maintain open communication and provide excellent service to you in future.

Kind Regards

Ideal Prepaid Management