UH
Ursula H
1 reviews | Active since Nov 2020
24 Nov 2020, 22:47
Refund
The call centre followed up promptly and always kept us updated on the progress. Pity the Accounts Dept can't follow suit and cancelled the payment without notifying colleagues- Call Centre had to run after the reason why it was cancelled for unknown reason... I asked for proof of payment, still waiting. Claudia and Divine keep up the good work!
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Replies (1)IdealPrepaid's replyOfficial
25 Nov 2020, 09:32Dear Ursula
Thank you for taking the time to let us know about your experience. Claudia is a true star and we are very happy that your refund was processed. We will email you regarding your proof of payment.
Best regards
IdealPrepaid Management
Thank you for taking the time to let us know about your experience. Claudia is a true star and we are very happy that your refund was processed. We will email you regarding your proof of payment.
Best regards
IdealPrepaid Management
IdealPrepaid's reply25 Nov 2020, 09:32
Official
Dear Ursula
Thank you for taking the time to let us know about your experience. Claudia is a true star and we are very happy that your refund was processed. We will email you regarding your proof of payment.
Best regards
IdealPrepaid Management
Thank you for taking the time to let us know about your experience. Claudia is a true star and we are very happy that your refund was processed. We will email you regarding your proof of payment.
Best regards
IdealPrepaid Management
