TK
Thabo K
1 reviews | Active since Sept 2012
25 Jul 2020, 08:06
Prepaid electricity
Do not use this company, they give different units of electricity for same amount spent.
Recently their electricity finishes quicker. We spend R300 every 3rd day.
They charge us R318 at the beginning of every month since installation 8 months ago. Be warned and never consider them as SP.
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IdealPrepaid's replyOfficial
26 Jul 2020, 20:54Dear Thabo
We are extremely sorry to hear about your frustration.
Please take note that IdealPrepaid does not determine the rate that you are paying, but the landlord/managing agents and/or the body corporate.
We therefore recommend that you speak to your landlord regarding the rates you are paying.
For more clarity on this, kindly speak to your landlord, who can then esculate the matter further with us.
Kind Regards
IdealPrepaid Management
We are extremely sorry to hear about your frustration.
Please take note that IdealPrepaid does not determine the rate that you are paying, but the landlord/managing agents and/or the body corporate.
We therefore recommend that you speak to your landlord regarding the rates you are paying.
For more clarity on this, kindly speak to your landlord, who can then esculate the matter further with us.
Kind Regards
IdealPrepaid Management
IdealPrepaid's reply26 Jul 2020, 20:54
Official
Dear Thabo
We are extremely sorry to hear about your frustration.
Please take note that IdealPrepaid does not determine the rate that you are paying, but the landlord/managing agents and/or the body corporate.
We therefore recommend that you speak to your landlord regarding the rates you are paying.
For more clarity on this, kindly speak to your landlord, who can then esculate the matter further with us.
Kind Regards
IdealPrepaid Management
We are extremely sorry to hear about your frustration.
Please take note that IdealPrepaid does not determine the rate that you are paying, but the landlord/managing agents and/or the body corporate.
We therefore recommend that you speak to your landlord regarding the rates you are paying.
For more clarity on this, kindly speak to your landlord, who can then esculate the matter further with us.
Kind Regards
IdealPrepaid Management