PR
Peter R

1 reviews | Active since Sept 2017

03 Jan 2018, 16:25

Poor service

Phoned at 9 o'clock to order a meter. Waited for a proforma, none forthcoming so phoned again at midday, still nothing at 3.45, so phoned again. Finally got the proforma at 4pm. but will now add a day to eta as couriers collect at 4 pm.

2nd poor review I am writing about Idealprepaid.

0
Replies (1)
IdealPrepaid
IdealPrepaid's reply03 Jan 2018, 17:16
Official

Good Afternoon Suzswi,

This is very unfortunate as we strive for excellent customer service.

Please give us the opportunity to find out, who assisted you and where the delay was.

One of our Managers will be in contact with you by the morning to clarify the situation.

Kind Regards

IdealPrepaid Management