1 reviews | Active since Sept 2017
Poor service
Paid for token 21 hours ago. 12 phone calls & 3 emails later still no token.
Good Morning Suzswi,
As a company that prides itself on our exceptional customer service, we sincerely apologise for what you have experienced.
From the information gathered, it seems that there is a technical error in regards to your transaction. This does not occur often, but still happens from time to time. We have sent it to my Technical Department and will keep on following up with them until this is resolved.
Once again, we sincerely apologise.
We will be in touch with you shortly.
Kind Regards
IdealPrepaid Management
Please allow us to look into the matter and get back to you asap.
Good Morning Suzswi,
As a company that prides itself on our exceptional customer service, we sincerely apologise for what you have experienced.
From the information gathered, it seems that there is a technical error in regards to your transaction. This does not occur often, but still happens from time to time. We have sent it to my Technical Department and will keep on following up with them until this is resolved.
Once again, we sincerely apologise.
We will be in touch with you shortly.
Kind Regards
IdealPrepaid Management
Please allow us to look into the matter and get back to you asap.