ED
Ernest D

1 reviews | Active since Apr 2024

21 Aug 2024, 09:08

Over charged electri...

Over charged electric fees on buying electricity

0
Replies (1)
IdealPrepaid
IdealPrepaid's reply22 Aug 2024, 09:05
Official
Dear Ernest

We have tried to make contact with you on your cell phone to discuss your complaint.  The manager will send you an email to discuss this further, but do note that the rates are not determined by IdealPrepaid.  Your landlord has access to change and amend teh rates as determined by teh municipality.  So this should be dicussed with them.

Kind regards
IdealPrepaid Management

Best regards,