N
Nzama

1 reviews | Active since Dec 2023

07 May 2024, 22:01

Outstanding service

I called IdealPrepaid at around 8:30pm and my call was answered by Mike Senna. This gentleman was so kind and willing to understand my issue and ensured he listened and answered all questions with clarity. He also went the extra mile of calling me back when my airtime ran out and successively assisted me and i am very happy to have come across someone like him. My brother keep up the great customer service you gave me because we need more people like you

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Replies (1)
IdealPrepaid
IdealPrepaid's reply08 May 2024, 07:56
Official
Dear Nzama,

Thank you kindly for taking the time to recognize Mike Senna.  He is a true champ in the team. We are very pleased to hear that you received good service.

Kind regards
IdealPrepaid Management