New installation

The worst service and they haven't even installed as yet. I ordered both water and electricity prepaid meters from these id10ts and they made me wait 15days for an installation but they advised they could not install the water meter as it was a different unit that I required. This means they made me wait another 15 days for an appointment and today on the day of the scheduled installation I get a call 20min before the tech is due to arrive that he will not be coming and I will have to wait for another appointment *** is that kind of service. After yelling match between the lady that called me from *** she said she will call me back and never did !!!!