GJ
Granville J
1 reviews | Active since Feb 2026
18 Mar 2026, 13:32
My water went off due to a technical error with the water meter
My water went off due to a technical error with the water meter. I noted the error with Ideal who tried to get in contact with the OEM, but they never rep****. Linda, one of the Ideal staff members ran with my query and went above and beyond to assist. He managed to arrange a Ideal Technician who was able to assist and rectify the error. I would also commend him for following up so diligently to get my issue resolved. Thank you Linda & The Ideal Team. #Trendsetters
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IdealPrepaid's replyOfficial
18 Mar 2026, 15:36 Dear Granville,
Thank you very much for the compliment, we truly appreciate it.
We are also very pleased that your experience was a good one.
Best Regards
IdealPrepaid Management
Thank you very much for the compliment, we truly appreciate it.
We are also very pleased that your experience was a good one.
Best Regards
IdealPrepaid Management
IdealPrepaid's reply18 Mar 2026, 15:36
Official
Dear Granville,
Thank you very much for the compliment, we truly appreciate it.
We are also very pleased that your experience was a good one.
Best Regards
IdealPrepaid Management
Thank you very much for the compliment, we truly appreciate it.
We are also very pleased that your experience was a good one.
Best Regards
IdealPrepaid Management