Mongezi. Keep shining,,,

I received an exceptional service experience from Mongezi Mbomvu. My query turned into a complaint, then into an investigation, then into, what I now have, a compliment. Mongezi did not once drop the ball. Whenever he said he would follow-up with feedback, he did. And when there were no feedback, he rang to inform me. Professionalism, patience and consistency are key qualities he has. Thank you.