Ideal Prepaid's call centre consultants really go out of their way to help

Always helpful and response within the hour when sending an email. Had trouble with a prepaid water meter and Claudia the consultant took charge. After requesting the phone number, Claudia called to check that her suggestions were being followed and also called the following day to check that all was in order. Even sent a test token with units to check what was happening. Call centre available until late at night #SupportLocal They certainly try to help.