JV
Jacqueline V
1 reviews | Active since Jan 2021
25 Jan 2021, 15:36
Ideal prepaid meter
I've been struggling since September 2020 with answers for why i still get billed for electricity from goven bheki municipality but i have prepaid electricity. Ideal prepaid reverse me to customer care and nothing happens with my complains . Municipality says that the fault isn't on there side and that the problem is with ideal prepaid.
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IdealPrepaid's replyOfficial
25 Jan 2021, 18:28Dear Jacqueline
We have received you complaint and assure you that we will attend to your concerns. At the same time we would like to apologize for the inconvenience.
We will be handing this complaint to the relevant department and will respond to you via email.
Kind regards
IdealPrepaid Management
We have received you complaint and assure you that we will attend to your concerns. At the same time we would like to apologize for the inconvenience.
We will be handing this complaint to the relevant department and will respond to you via email.
Kind regards
IdealPrepaid Management
IdealPrepaid's reply25 Jan 2021, 18:28
Official
Dear Jacqueline
We have received you complaint and assure you that we will attend to your concerns. At the same time we would like to apologize for the inconvenience.
We will be handing this complaint to the relevant department and will respond to you via email.
Kind regards
IdealPrepaid Management
We have received you complaint and assure you that we will attend to your concerns. At the same time we would like to apologize for the inconvenience.
We will be handing this complaint to the relevant department and will respond to you via email.
Kind regards
IdealPrepaid Management