1 reviews | Active since May 2017

03 Dec 2024, 12:36

IDEAL PREPAID - GOOD FOR NOTHING

The worst nightmare to deal with. I bought electricity this morning before 9am. it's now lunch time. I called them 3 times and sent my proof of payment for my token and still nothing. This is not the first or second time it happened PLEASE RECONSIDER BEFORE SIGNING UP WITH IDEAL. They are good for nothing

0
Replies (2)
IdealPrepaid
IdealPrepaid's reply03 Dec 2024, 12:53
Official
Dear Aziza,

We apologise for the inconvenience, we will investigate the matter and take necessary steps.  A Manager  will call you shortly.

Many thanks
IdealPrepaid Management 
IdealPrepaid
IdealPrepaid's reply03 Dec 2024, 13:16
Official
Dear Aziza

We apologise for the inconvenience caused.  

The manager of the service centre will be in contact with you.

Regards
IdealPrepaid Management